Auto-Draft New Inventory

When a new car appears in your synced inventory, we automatically write a Facebook post for it — using your most recent post style — and place it in the Ready to Review section at the top of Create Posts. You just look it over and approve. Nothing is posted to Facebook on its own unless you turn that on below.

Posting Behavior

How auto-drafts move toward Facebook once they're created.

Dealership Logo

Used as a watermark on your vehicle photos. PNG with a transparent background works best.

Contact Info

Add your dealership details. They'll appear as one-tap overlay chips in the photo editor.

Facebook Page

AI Replies — Kill Switch

Pause every AI reply across your account. Customers who message your Facebook posts will not get an automatic response — your team will need to reply manually. Turn this on whenever you want the AI to stop. Turn it back off when you're ready for it to resume.

Browser Notifications

Get a desktop alert the moment a new customer comment lands in your Smart Inbox — even when this tab isn't in front. This works per browser and per device, so turn it on for each computer where you want to be notified.

Bot Disclosure (CA SB 1001)

California's Bot Law requires automated assistants to disclose that they're bots to consumers. When ON, the first AI reply in each thread is prefixed with a short heads-up (in the customer's language). Leave OFF during development; turn ON before going live in California.

Sales Team

The Smart Inbox AI rotates through these names when responding to customers. Use real salesperson names so when the customer comes in, they can ask for the person they've been chatting with. Add up to 20.

Quiet Hours

Hold AI replies outside your business hours. A customer messaging at 2am won't get an awkward middle-of-the-night reply — the AI stays quiet until the window opens back up.

Privacy & Data

How customer messages are handled. Share this with any customer who asks.

• Storage. Conversations are stored for quality monitoring and audit. Customers are informed via the automated-assistant disclosure on the first reply (required by California SB 1001).
• AI provider. Customer messages are sent to Anthropic (Claude) for reply generation. Anthropic acts as a service provider under the California Consumer Privacy Act (CCPA). DealerPost Pro does not sell or share customer data for cross-context behavioral advertising.
• Customer rights (CCPA / CPRA). Customers may request a copy of their data or deletion of their conversation history. Forward any such request to privacy@dealerpostpro.com and we will handle it within the 45-day statutory window.
• Retention. Conversations are retained for the duration of your subscription plus 90 days. Customer-initiated deletion requests are honored immediately.

Contact Support

Have a question or running into an issue? Send us an email and we'll get back to you.

Tips

• Include the car listing URL if you're having trouble scraping photos.
• Mention which browser you're using if something looks broken.
• Screenshots are always helpful.